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5 VoIP Security Tips for Businesses

Cloud communications have gained larger proportion of the business space. Instant adaption with running workflow, addition/removal of traditional lines, handling thousands of calls every hour, constant...

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6 Ways OTT Players Transforming the Business Landscape

A single point of communication to manage multiple communication channels is emerging as one of the favorite business habits among a large number of business users. And the use of calling cards and...

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6 Ways VoIP is Impacting Social Media

Out of the numerous innovations made last year, VoIP technology made a lasting effect on social media. Many of the social media platforms such as Facebook and Twitter are constantly evolving to enable...

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5 Ways VoLTE Can Benefit Multiple Facets of Business

Communication channels are like pilots of your business. Each channel plays a significant role in framing the success rate a business. And the recent advent of VoIP technology has created multiple...

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[Infographic] – On-Premise Vs Hosted PBX: Which is Really Better?

Wish to multiply profits in short period of time? Want to boost up the revenue numbers at an exponential speed? And want to manage it all using traditional telephony systems. Well, it’s going to hit...

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Toll Free Numbers for Startups and SMBs: Blog Series [4/6]

How Toll Free Numbers Can Aid Better Customer Call Routing? In our previous post, we discussed how toll free numbers can help to improve revenue numbers. Now, let’s see how simply one number can be...

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[Infographic] – 6 Reasons Why You Should Be Using VoIP for Your Business

Given the fact, the quickly growing use of VoIP technology is no longer defined as “emerging trend” or “latest buzz” in the telecommunication industry. It is not limited to increased capabilities of...

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Toll Free Numbers for Startups and SMBs: Blog Series Round Up

With the blog series ‘Toll-Free numbers for Startups and SMBs’, we provided an overview of pain points startups and SMBs face due to ineffective communication set up and cost they have to bear for...

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How Call Centers Can Benefit from Cloud Technology?

Advancements in VoIP networks, protocols, and endpoint devices have enabled businesses to build a better-connected environment that improves employee productivity, reduces phone expenses and builds a...

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[Infographic] – 5 Things You Should Know About WebRTC

Browser-based technology that functions independent of device or platform – WebRTC real-time communication solution has completely changed the way we communicate and meet end user’s expectations. From...

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Why Small Businesses are Moving to Cloud PBX

Cloud PBX, aka Virtual PBX or IP-PBX, has been tremendously gaining significance among small and medium businesses. It no longer needs any kind of introduction. With anytime and anywhere access, it has...

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Top 5 Toll Free Number Features You Will Love

The one-stop solution that helps to build a strong business foundation, expands business reachability and gives your customers feasibility to contact you from anywhere across the globe is essential for...

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SIP Trunking- 6 Advantages Too Good to be True

Just like any other technological investment, companies usually expect the same cost saving and improved efficiency from SIP trunks. But in reality, the advantages of SIP trunking goes well beyond cost...

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6 Ways OTT Players Transforming the Business Landscape

A single point of communication to manage multiple communication channels is emerging as one of the favorite business habits among a large number of business users. And the use of calling cards and...

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How Speech Recognition can Help You in Better Customer Service

In recent years, the accuracy and efficiency of speech recognition technology have undergone great advancements and improvements which have enabled call centers to further improve their customer...

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Call Hunting – All You Need to Know

Call hunting, which is also known as ‘Line Hunting’ or ‘Call Routing’ is a tried and tested calling strategy in which a call is connected to multiple telephones, one after the another, sequentially...

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Things You Should Know about Call Blast Feature

VoIP is a huge thing in the call center industry and brings along with many modern tools, services, and features which offer immense advantages when compared with traditional telephone systems. The...

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How VoIP Makes Your Remote Teams More Productive

Working remotely is slowly becoming the norm in many industries and sectors. It is also being considered as the next big thing in the employment circles. Working remotely brings forth many advantages...

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5 Ways To Benefit Your Business Using VoLTE Technology

VoLTE, which stands for Voice over Long Term Evolution, is a standard for connecting voice calls on data terminals. In the simpler interpretation, VoLTE can be described as the facility that connects...

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How Your Travel Business Can Save Money Using Virtual PBX System

Like several other business industries, travel has its peculiar dependencies on the communication system. Even if the business is a smaller one, a connectivity with client, referral agent, host agency,...

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